Woodie Stores Return Policy – Return, Refund & Shipping Policy

Effective Date: July 10, 2026

At Woodie Stores, we are committed to providing high-quality furniture and ensuring a smooth shopping experience for our customers. Our Woodie Stores Return Policy explains the return, refund, and shipping terms to help customers understand the process before making a purchase. Please read our Return, Refund & Shipping Policy carefully before completing your order.

Woodie Stores Return Policy

We accept return requests within 7 days of the delivery date.

To be eligible for a return:

• The product must be unused and in its original condition.

• The item must be returned with its original packaging and all included accessories.

• A valid proof of purchase or order confirmation is required.

• Return requests submitted after 7 days from the delivery date will not be accepted.

Woodie Stores Refund Policy

As part of our Woodie Stores Return Policy, refunds are processed after receiving and inspecting the returned product according to the following terms:

Standard Refund

If you choose the standard refund option, Woodie Stores will resell the returned product. Once the product has been successfully sold, we will issue your eligible refund. The processing time depends on how quickly the product is resold.

Immediate Refund

If you do not wish to wait for the product to be resold, you may request an immediate refund. In this case, a 40% deduction will be applied to the purchase price, and you will receive 60% of the original amount paid.

Non-Returnable & Non-Refundable Items

Returns and refunds will not be accepted if:

• The product has been damaged, broken, scratched, or misused by the customer after delivery.

• The product has been modified, repaired, or altered by the customer or a third party.

• The return request is made after the 7-day return period.

• The product is returned without its original packaging or essential components.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product due to our error or during shipping, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will investigate the issue and provide an appropriate solution.

Shipping Costs

All shipping and delivery charges are the responsibility of the customer.

• Shipping charges must be paid by the customer before the order is dispatched.

• If a product is returned, the return shipping charges must also be paid by the customer.

• Shipping and delivery fees are non-refundable, except when the return is due to an incorrect, defective, or damaged product sent by Woodie Stores.

• Any additional courier, handling, or shipping costs related to a return or exchange are the responsibility of the customer unless otherwise agreed by Woodie Stores.

How to Request a Return

To request a return under the Woodie Stores Return Policy, please follow these steps:

1. Contact our customer support team within 7 days of receiving your order.

2. Provide your order number and the reason for the return.

3. Follow the return instructions provided by our support team.

4. Once the returned item is received and inspected, we will notify you of the outcome and process your refund according to this policy.

Contact Us

If you have any questions regarding this Woodie Stores Return Policy, Return, Refund & Shipping Policy, please contact the Woodie Stores customer support team. We are always happy to assist you and ensure the best possible shopping experience.